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Welcome to O'Keeffe & Swartz |
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About us
O’Keeffe & Swartz is a market leading outsourced outbound call centre specialising in the sale of simple insurance products. We have over 15 years experience and provide our services to the major banks, financial services and insurance companies among others in South Africa.
Our primary concern is to provide financial security and peace of mind to all South Africans through the sale of simple insurance and financial services products on behalf of our clients. O'Keeffe & Swartz is an authorised financial services provider. We are serious about sales and have since our inception in 1993 been positioned as a market leader due to our innovation, expertise and focuses on sales performance, sales quality and great sales people.
In addition to outbound telesales we also offer administration - fulfillment and policyholder management services via our administration company, Collective Dynamics. For more information on our administration services, please go to www.collectivedynamics.co.za
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Our Offering & World Class Best Practice |
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As previous winners of the National Award for Best Outbound campaign, O’Keeffe & Swartz delivers great sales results that are of the highest quality and compliance. Our world-class, best practices in the fields of predictive dialing, list management, training, quality assurance and verification underpin these results and ensure good quality sales are made.
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O’Keeffe & Swartz is about great people who strive to be the best of the best by following a clear set of values. Trust, integrity, respect, honesty and humility are the values which forge the relationships we build with our clients, suppliers and each other.
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O'Keeffe & Swartz utilizes its own in-house predictive dialing technology. The development and use of our own technology gives us the edge, enabling us to maximize results for our clients through list penetration in a responsible way.
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